A lot of the most popular and hard to find items are "unperm", meaning non-permanent or generally referred to as "duped" or "dupelicated" items. These items look perfectly normal, and are, but are also subject to being deleted by battle.net's dupe scanner. There's several methods used to trick the scanner which are also listed in the FAQ.
So, if you have stuff disappearing first check under every item's picture on our site to see if it's "UNPERM". If it is, make sure you follow the steps in the "How do I perm/temp-perm an item?". If this is not the case then perhaps you had some random lag while transfering or some wierd bug happened that caused you to lose it. 90% of our inventory, if not better, consists of items all found by us and are 100% legit guaranteed.
We will NOT replace any unpermed items which poof; we will NOT have sympathy for you if you tell us a story about how your poofing item ruined your life etc. What we will do is tell you to pay attention to what you buy since all unpermed items are clearly marked that way and you choose to buy them anyways
Basically, it's not our fault so do not blame us. This FAQ was last updated: May 19th, 2007 @ 10:45 PM |
| Can I work for your site? I am a good trader. |
10,523 |
Go! |
| I have a lot of good items, would you be interested in buying them? |
9,290 |
Go! |
| What type of delivery do you offer? |
7,823 |
Go! |
| What is the best way to handle unpermed / duped items? |
7,459 |
Go! |
| How long does it usually take to get my items? |
7,212 |
Go! |
| What are cart coupon codes and how do I use them? |
6,476 |
Go! |
| What are raffles? How do I play? What do I win? |
6,213 |
Go! |
| Do you provide Diablo 2 Classic or Expansion items in your store? |
5,682 |
Go! |
| Do you guys give repeat customers discounts or bonuses? |
5,138 |
Go! |
| It's been over 48 hours and no information about my order! |
4,642 |
Go! |
| What is your refund policy? |
4,446 |
Go! |
| I sent in my payment but my order says unpaid or cancelled, why? |
4,228 |
Go! |
| What does it mean when an item says its for premium customers only? |
3,960 |
Go! |
| How can I tell if the item I want to buy is legit/permed or duped/unperm? |
3,513 |
Go! |
| Looking for more information on our Diablo 2 CD Keys? |
3,382 |
Go! |
| My item is not the one in the picture, what is the deal? |
3,318 |
Go! |
| How do I order Hardcore Ladder Items? |
3,219 |
Go! |
| How do I use my custom item request ID? |
2,885 |
Go! |
| Can I send cash payments to you? |
2,875 |
Go! |
| You do not list any stats on an item I want, what will I get? |
2,732 |
Go! |
| Is it safe to trade with accounts named "D2supplies" ? |
2,574 |
Go! |
| What happens if I order the wrong realm? |
2,401 |
Go! |
| How come you haven't price matched the site I submitted? |
2,213 |
Go! |
| I lost the password to my user account, how do I get it back? |
2,130 |
Go! |
| What are customer referrals and how do I use them? |
2,043 |
Go! |
| How come no one replies to my emails when I need help? |
2,032 |
Go! |
| My account is locked. Why? |
1,690 |
Go! |
| The item I want is out of stock and has "Watch Item" next to it, what does that mean? |
1,649 |
Go! |
| Do you guys have a list of ladder only items? |
1,455 |
Go! |
| Where did all the moded charms go like life, fhr, etc? |
1,333 |
Go! |
| How come sometimes the site has a white Interal Server Error page |
806 |
Go! |