| Question Name | Views | Read |
| How do I perm/temp-perm an item? | 27,453 | Go! |
| Why do some items I buy from you disappear or "poof"? | 17,578 | Go! |
| Can I work for your site? I am a good trader. | 10,523 | Go! |
| I have a lot of good items, would you be interested in buying them? | 9,290 | Go! |
| What type of delivery do you offer? | 7,823 | Go! |
| What is the best way to handle unpermed / duped items? | 7,459 | Go! |
| How long does it usually take to get my items? | 7,212 | Go! |
| What are cart coupon codes and how do I use them? | 6,476 | Go! |
| What are raffles? How do I play? What do I win? | 6,213 | Go! |
| Do you provide Diablo 2 Classic or Expansion items in your store? | 5,682 | Go! |
| Do you guys give repeat customers discounts or bonuses? | 5,139 | Go! |
| It's been over 48 hours and no information about my order! | 4,642 | Go! |
| What is your refund policy? | 4,446 | Go! |
| I sent in my payment but my order says unpaid or cancelled, why? | 4,228 | Go! |
| What does it mean when an item says its for premium customers only? | 3,960 | Go! |
| How can I tell if the item I want to buy is legit/permed or duped/unperm? | 3,513 | Go! |
| Looking for more information on our Diablo 2 CD Keys? | 3,383 | Go! |
| My item is not the one in the picture, what is the deal? | 3,318 | Go! |
| How do I order Hardcore Ladder Items? | 3,219 | Go! |
| How do I use my custom item request ID? | 2,885 | Go! |
| Can I send cash payments to you? | 2,875 | Go! |
| You do not list any stats on an item I want, what will I get? | 2,732 | Go! |
| Is it safe to trade with accounts named "D2supplies" ? | 2,575 | Go! |
| What happens if I order the wrong realm? | 2,401 | Go! |
| How come you haven't price matched the site I submitted? | 2,214 | Go! |
| I lost the password to my user account, how do I get it back? | 2,130 | Go! |
You can retrieve your user account password by clicking here and following the steps provided. This FAQ was last updated: May 19th, 2007 @ 11:54 PM |
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| What are customer referrals and how do I use them? | 2,043 | Go! |
| How come no one replies to my emails when I need help? | 2,032 | Go! |
| My account is locked. Why? | 1,690 | Go! |
| The item I want is out of stock and has "Watch Item" next to it, what does that mean? | 1,649 | Go! |
| Do you guys have a list of ladder only items? | 1,455 | Go! |
| Where did all the moded charms go like life, fhr, etc? | 1,333 | Go! |
| How come sometimes the site has a white Interal Server Error page | 806 | Go! |