| Question Name | Views | Read |
| How do I perm/temp-perm an item? | 29,409 | Go! |
| Why do some items I buy from you disappear or "poof"? | 18,962 | Go! |
| Can I work for your site? I am a good trader. | 11,100 | Go! |
| I have a lot of good items, would you be interested in buying them? | 9,841 | Go! |
| What is the best way to handle unpermed / duped items? | 8,665 | Go! |
| What type of delivery do you offer? | 8,306 | Go! |
| How long does it usually take to get my items? | 7,841 | Go! |
| What are cart coupon codes and how do I use them? | 7,404 | Go! |
| What are raffles? How do I play? What do I win? | 6,715 | Go! |
| Do you provide Diablo 2 Classic or Expansion items in your store? | 6,564 | Go! |
| Do you guys give repeat customers discounts or bonuses? | 5,540 | Go! |
| It's been over 48 hours and no information about my order! | 5,055 | Go! |
| What is your refund policy? | 4,854 | Go! |
| I sent in my payment but my order says unpaid or cancelled, why? | 4,641 | Go! |
| What does it mean when an item says its for premium customers only? | 4,504 | Go! |
| How can I tell if the item I want to buy is legit/permed or duped/unperm? | 4,186 | Go! |
| Looking for more information on our Diablo 2 CD Keys? | 4,078 | Go! |
| My item is not the one in the picture, what is the deal? | 3,691 | Go! |
| How do I order Hardcore Ladder Items? | 3,639 | Go! |
| Can I send cash payments to you? | 3,260 | Go! |
| You do not list any stats on an item I want, what will I get? | 3,251 | Go! |
| How do I use my custom item request ID? | 3,247 | Go! |
| Is it safe to trade with accounts named "D2supplies" ? | 3,030 | Go! |
| What happens if I order the wrong realm? | 2,787 | Go! |
| How come you haven't price matched the site I submitted? | 2,585 | Go! |
| I lost the password to my user account, how do I get it back? | 2,566 | Go! |
| How come no one replies to my emails when I need help? | 2,425 | Go! |
| What are customer referrals and how do I use them? | 2,384 | Go! |
Upon logging in to your user panel you will see under the welcome message a "Tell a friend" link. This link is to our website and also has a number "ref" code attached to it. That is your customer ID number. This FAQ was last updated: May 18th, 2007 @ 09:57 AM |
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| My account is locked. Why? | 2,194 | Go! |
| The item I want is out of stock and has "Watch Item" next to it, what does that mean? | 2,029 | Go! |
| Do you guys have a list of ladder only items? | 2,023 | Go! |
| Where did all the moded charms go like life, fhr, etc? | 1,706 | Go! |
| How come sometimes the site has a white Interal Server Error page | 1,161 | Go! |