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Diablo 2 Realms
UsEast Ladder
(currently viewing)
UsEast Non Ladder
22 categories, 810 items
UsWest Ladder
22 categories, 701 items
UsWest Non Ladder
22 categories, 692 items

Diablo 2 Items
D2SUPPLIES / UsEast Ladder Items / FAQ / Browse Questions:

D2SUPPLIES Frequently Asked Questions

Question Name Views Read
How do I perm/temp-perm an item? 7,448 Go!
Why do some items I buy from you disappear or "poof"? 5,267 Go!
Can I work for your site? I am a good trader. 4,957 Go!
I have a lot of good items, would you be interested in buying them? 3,561 Go!
What type of delivery do you offer? 3,339 Go!
Do you guys give repeat customers discounts or bonuses? 2,360 Go!
What are raffles? How do I play? What do I win? 2,137 Go!
It's been over 48 hours and no information about my order! 2,043 Go!
What is your refund policy? 1,907 Go!
How long does it usually take to get my items? 1,900 Go!

** Since the ladder reset we've had to temporarily cut back on our staff and deliveries can take longer than prior if no one is available, but nothing too extreme should happen **

Assuming your payment has went through properly (if you sent an eCheck we cannot process it until it's Cleared) then you should not expect to wait over 1-3 hours, 4-6 hours at an extreme. This excludes level jobs and any other items which have wait/delay times marked on them.

While D2SUPPLIES is quite known for unbelievably fast delivery times of 10 - 60 minutes or less, but we cannot advertise that like we used to, however rest assured that on average you will not wait long. The slowest delivery time is generally around 3am-8am but we're working promptly on expanding our staff and training new ones to continue our "30 minutes or less" moto. There's usually atleast one staff here 24/7x365

If you do not hear anything from us within 24 hours please contact us. This is assuming in your user panel (under "My Orders") the order is marked as PAID and processing because there must be some extreme problem.

This FAQ was last updated: July 13th, 2007 @ 11:33 PM

What are cart coupon codes and how do I use them? 1,686 Go!
I sent in my payment but my order says unpaid or cancelled, why? 1,619 Go!
My item is not the one in the picture, what is the deal? 1,331 Go!
How do I order Hardcore Ladder Items? 1,226 Go!
You do not list any stats on an item I want, what will I get? 1,084 Go!
Can I send cash payments to you? 984 Go!
What is the best way to handle unpermed / duped items? 954 Go!
How do I use my custom item request ID? 942 Go!
What does it mean when an item says its for premium customers only? 893 Go!
What are customer referrals and how do I use them? 878 Go!
What happens if I order the wrong realm? 770 Go!
Do you provide Diablo 2 Classic or Expansion items in your store? 732 Go!
I lost the password to my user account, how do I get it back? 730 Go!
How come you haven't price matched the site I submitted? 727 Go!
How come no one replies to my emails when I need help? 487 Go!
Looking for more information on our Diablo 2 CD Keys? 336 Go!
The item I want is out of stock and has "Watch Item" next to it, what does that mean? 315 Go!
How can I tell if the item I want to buy is legit/permed or duped/unperm? 287 Go!
There are currently 28 faqs archived for the UsEast Ladder Realm

* Additional FAQ entries may exist but be set to disabled mode.

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