** Since the ladder reset we've had to temporarily cut back on our staff and deliveries can take longer than prior if no one is available, but nothing too extreme should happen **
Assuming your payment has went through properly (if you sent an eCheck we cannot process it until it's Cleared) then you should not expect to wait over 1-3 hours, 4-6 hours at an extreme. This excludes level jobs and any other items which have wait/delay times marked on them.
While D2SUPPLIES is quite known for unbelievably fast delivery times of 10 - 60 minutes or less, but we cannot advertise that like we used to, however rest assured that on average you will not wait long. The slowest delivery time is generally around 3am-8am but we're working promptly on expanding our staff and training new ones to continue our "30 minutes or less" moto. There's usually atleast one staff here 24/7x365
If you do not hear anything from us within 24 hours please contact us. This is assuming in your user panel (under "My Orders") the order is marked as PAID and processing because there must be some extreme problem. This FAQ was last updated: July 13th, 2007 @ 11:33 PM |
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