|
|  | |
D2SUPPLIES / UsEast Ladder Items / FAQ / Browse Questions:
D2SUPPLIES Frequently Asked Questions
|
|
|
| How do I perm/temp-perm an item? |
7,448 |
Go! |
| Why do some items I buy from you disappear or "poof"? |
5,267 |
Go! |
| Can I work for your site? I am a good trader. |
4,957 |
Go! |
| I have a lot of good items, would you be interested in buying them? |
3,561 |
Go! |
| What type of delivery do you offer? |
3,339 |
Go! |
| Do you guys give repeat customers discounts or bonuses? |
2,359 |
Go! |
| What are raffles? How do I play? What do I win? |
2,137 |
Go! |
| It's been over 48 hours and no information about my order! |
2,043 |
Go! |
| What is your refund policy? |
1,907 |
Go! |
| How long does it usually take to get my items? |
1,900 |
Go! |
| What are cart coupon codes and how do I use them? |
1,686 |
Go! |
| I sent in my payment but my order says unpaid or cancelled, why? |
1,619 |
Go! |
| My item is not the one in the picture, what is the deal? |
1,331 |
Go! |
| How do I order Hardcore Ladder Items? |
1,226 |
Go! |
| You do not list any stats on an item I want, what will I get? |
1,083 |
Go! |
| Can I send cash payments to you? |
984 |
Go! |
| What is the best way to handle unpermed / duped items? |
954 |
Go! |
| How do I use my custom item request ID? |
942 |
Go! |
| What does it mean when an item says its for premium customers only? |
893 |
Go! |
| What are customer referrals and how do I use them? |
878 |
Go! |
| What happens if I order the wrong realm? |
769 |
Go! |
| Do you provide Diablo 2 Classic or Expansion items in your store? |
732 |
Go! |
| I lost the password to my user account, how do I get it back? |
730 |
Go! |
|
726 |
Go! |
Price matching is not as simple as just taking someone else's price and using it. A lot of factors are determined on whether it's a logical step to price match someone.
Some criteria we take in to consideration is the following:
1) How long have said site been around?
2) Does said site deal with a lot of .COM orders or are they the typical store of no business and pushing eBay?
3) Do we have a hard time selling said product for our price?
4) Can we economically afford to match the price? (D2SUPPLIES is made up of multiple staff who earn payrolls; they must be maintained at all cost)
5) Is the user asking for the price match a regular customer of ours? People who submit but have never ordered are generally disregarded.
After these are considered if we feel we do need to price match the item might be subject to a one week grace period in which we monitor the competitors price. This is done to ensure they're not just having a sale or something similar. This FAQ was last updated: May 19th, 2007 @ 08:33 PM |
| How come no one replies to my emails when I need help? |
487 |
Go! |
| Looking for more information on our Diablo 2 CD Keys? |
336 |
Go! |
| The item I want is out of stock and has "Watch Item" next to it, what does that mean? |
315 |
Go! |
| How can I tell if the item I want to buy is legit/permed or duped/unperm? |
287 |
Go! |
There are currently 28 faqs archived for the UsEast Ladder Realm
* Additional FAQ entries may exist but be set to disabled mode.
|
| | |
|
