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Diablo 2 Realms
UsEast Ladder
(currently viewing)
UsEast Non Ladder
22 categories, 810 items
UsWest Ladder
22 categories, 701 items
UsWest Non Ladder
22 categories, 692 items

Diablo 2 Items
D2SUPPLIES / UsEast Ladder Items / FAQ / Browse Questions:

D2SUPPLIES Frequently Asked Questions

Question Name Views Read
How do I perm/temp-perm an item? 7,448 Go!
Why do some items I buy from you disappear or "poof"? 5,267 Go!
Can I work for your site? I am a good trader. 4,957 Go!
I have a lot of good items, would you be interested in buying them? 3,561 Go!
What type of delivery do you offer? 3,339 Go!
Do you guys give repeat customers discounts or bonuses? 2,359 Go!
What are raffles? How do I play? What do I win? 2,137 Go!
It's been over 48 hours and no information about my order! 2,043 Go!
What is your refund policy? 1,907 Go!
How long does it usually take to get my items? 1,900 Go!
What are cart coupon codes and how do I use them? 1,686 Go!
I sent in my payment but my order says unpaid or cancelled, why? 1,619 Go!
My item is not the one in the picture, what is the deal? 1,331 Go!
How do I order Hardcore Ladder Items? 1,226 Go!
You do not list any stats on an item I want, what will I get? 1,083 Go!
Can I send cash payments to you? 984 Go!
What is the best way to handle unpermed / duped items? 954 Go!
How do I use my custom item request ID? 941 Go!

On the main shopping cart page you will notice below the log of what's in your cart there's two areas. One is called Cart Coupon and the other is called Request ID.

You will take the ID #number from the email you recieved and input the number in to the Request ID box. After you have entered it there click "Apply". This will validate your request ID and if it's valid, matching your username, and not expired, it will add the item you requested to your shopping cart. This allows you to make your entire purchase at once as opposed to our old format of custom item requests having to be paid for seperatly. A lot of customers found that annoying; we did too, believe me!

That's really all there is too it. As the email stated your request is good for only 24 hours. Failure to use it before then is not our fault, and it will auto-expire after 24 hours. You could request it again, but customers who request items and do not pay for them are subject to an extreme penalty on their account so it's best to pay for your requests or do not bother with them at all.

This FAQ was last updated: May 19th, 2007 @ 07:47 AM

What does it mean when an item says its for premium customers only? 893 Go!
What are customer referrals and how do I use them? 878 Go!
What happens if I order the wrong realm? 769 Go!
Do you provide Diablo 2 Classic or Expansion items in your store? 732 Go!
I lost the password to my user account, how do I get it back? 730 Go!
How come you haven't price matched the site I submitted? 726 Go!
How come no one replies to my emails when I need help? 487 Go!
Looking for more information on our Diablo 2 CD Keys? 336 Go!
The item I want is out of stock and has "Watch Item" next to it, what does that mean? 314 Go!
How can I tell if the item I want to buy is legit/permed or duped/unperm? 287 Go!
There are currently 28 faqs archived for the UsEast Ladder Realm

* Additional FAQ entries may exist but be set to disabled mode.

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