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Diablo 2 Realms
UsEast Ladder
(currently viewing)
UsEast Non Ladder
22 categories, 810 items
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22 categories, 701 items
UsWest Non Ladder
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Diablo 2 Items
D2SUPPLIES / UsEast Ladder Items / FAQ / Browse Questions:

D2SUPPLIES Frequently Asked Questions

Question Name Views Read
How do I perm/temp-perm an item? 7,448 Go!
Why do some items I buy from you disappear or "poof"? 5,267 Go!
Can I work for your site? I am a good trader. 4,957 Go!
I have a lot of good items, would you be interested in buying them? 3,561 Go!
What type of delivery do you offer? 3,339 Go!
Do you guys give repeat customers discounts or bonuses? 2,359 Go!
What are raffles? How do I play? What do I win? 2,137 Go!
It's been over 48 hours and no information about my order! 2,043 Go!
What is your refund policy? 1,907 Go!
How long does it usually take to get my items? 1,900 Go!
What are cart coupon codes and how do I use them? 1,686 Go!
I sent in my payment but my order says unpaid or cancelled, why? 1,619 Go!
My item is not the one in the picture, what is the deal? 1,331 Go!
How do I order Hardcore Ladder Items? 1,226 Go!
You do not list any stats on an item I want, what will I get? 1,083 Go!
Can I send cash payments to you? 984 Go!
What is the best way to handle unpermed / duped items? 954 Go!
How do I use my custom item request ID? 942 Go!
What does it mean when an item says its for premium customers only? 893 Go!
What are customer referrals and how do I use them? 878 Go!
What happens if I order the wrong realm? 769 Go!
Do you provide Diablo 2 Classic or Expansion items in your store? 732 Go!
I lost the password to my user account, how do I get it back? 730 Go!
How come you haven't price matched the site I submitted? 726 Go!
How come no one replies to my emails when I need help? 487 Go!
Looking for more information on our Diablo 2 CD Keys? 336 Go!
The item I want is out of stock and has "Watch Item" next to it, what does that mean? 314 Go!

I'm sure you've eBayed before, right? Everyone has by now and one thing we really like about their site is that you can 'Watch' an item, though it's a bit different from here and there it's a similar concept.

When an item gets sold a few things can happen. It can auto-delete itself like most rares, magics, and godly items do or it can auto-disable like some lifer gcs do and other items, or lastly it can remain in stock (most items do) and you have the ability to "Watch" the item.

When you watch an item you're basically saying that you would like to be emailed by the site the second the item comes back in stock. Once we restock the item it will cycle through and email everyone who has watched said item. If memory serves me correctly you'll be emailed that the item is in stock, how many are available, the priceing (incase it changed), and a direct link to the items subcategory.

Sometimes we eventually remove items that became too hard to obtain and you might get a watchlist entry that's bugged out (my fault, sorry!) and never dissappears but never restocks.

While we recommend you to watch items that are out of stock and of interest please don't abandon the idea of searching for it later. We constantly develop the website and many many times we've introduced some annoying bugs around the watchlist that prevent you from being notified. It's uncommon that happens but it has two or three times over the months when we re-wrote our item manager, account manager, and item editor systems.

This FAQ was last updated: May 19th, 2007 @ 11:54 PM

How can I tell if the item I want to buy is legit/permed or duped/unperm? 287 Go!
There are currently 28 faqs archived for the UsEast Ladder Realm

* Additional FAQ entries may exist but be set to disabled mode.

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