| Question Name | Views | Read |
| How do I perm/temp-perm an item? | 27,479 | Go! |
| Why do some items I buy from you disappear or "poof"? | 17,595 | Go! |
| Can I work for your site? I am a good trader. | 10,529 | Go! |
| I have a lot of good items, would you be interested in buying them? | 9,298 | Go! |
| What type of delivery do you offer? | 7,827 | Go! |
| What is the best way to handle unpermed / duped items? | 7,475 | Go! |
| How long does it usually take to get my items? | 7,216 | Go! |
| What are cart coupon codes and how do I use them? | 6,486 | Go! |
| What are raffles? How do I play? What do I win? | 6,217 | Go! |
| Do you provide Diablo 2 Classic or Expansion items in your store? | 5,691 | Go! |
| Do you guys give repeat customers discounts or bonuses? | 5,141 | Go! |
| It's been over 48 hours and no information about my order! | 4,644 | Go! |
| What is your refund policy? | 4,447 | Go! |
| I sent in my payment but my order says unpaid or cancelled, why? | 4,232 | Go! |
| What does it mean when an item says its for premium customers only? | 3,965 | Go! |
| How can I tell if the item I want to buy is legit/permed or duped/unperm? | 3,518 | Go! |
| Looking for more information on our Diablo 2 CD Keys? | 3,386 | Go! |
| My item is not the one in the picture, what is the deal? | 3,321 | Go! |
| How do I order Hardcore Ladder Items? | 3,222 | Go! |
| How do I use my custom item request ID? | 2,886 | Go! |
| Can I send cash payments to you? | 2,878 | Go! |
| You do not list any stats on an item I want, what will I get? | 2,734 | Go! |
| Is it safe to trade with accounts named "D2supplies" ? | 2,576 | Go! |
| What happens if I order the wrong realm? | 2,403 | Go! |
| How come you haven't price matched the site I submitted? | 2,214 | Go! |
| I lost the password to my user account, how do I get it back? | 2,132 | Go! |
| What are customer referrals and how do I use them? | 2,044 | Go! |
| How come no one replies to my emails when I need help? | 2,033 | Go! |
| My account is locked. Why? | 1,696 | Go! |
| The item I want is out of stock and has "Watch Item" next to it, what does that mean? | 1,651 | Go! |
| Do you guys have a list of ladder only items? | 1,459 | Go! |
| Where did all the moded charms go like life, fhr, etc? | 1,336 | Go! |
| How come sometimes the site has a white Interal Server Error page | 806 | Go! |
Eeek! That'd be my fault. I apologize. This site is always being tweaked and modified to meet our needs and sometimes that requires installing additional software modules for the webserver or what not and it may require us to reboot the webserver, database server, or sometimes I just mess up the configuration file a little. This FAQ was last updated: May 01st, 2009 @ 09:32 PM |
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