By default we will send your order via a mule.
You have the option when checking out to select in-game delivery, and you will be promted for an account name to message you and what time you would like some help transferring your items.
We will give it our best effort to have someone deliver your items to you in a prompt manner. However, sometimes we may not have an admin online at the time you requested, so please bare with us. This FAQ was last updated: May 19th, 2007 @ 09:29 PM |
| How long does it usually take to get my items? |
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| What are cart coupon codes and how do I use them? |
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| What are raffles? How do I play? What do I win? |
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| Do you provide Diablo 2 Classic or Expansion items in your store? |
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| Do you guys give repeat customers discounts or bonuses? |
5,574 |
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| It's been over 48 hours and no information about my order! |
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| What is your refund policy? |
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| I sent in my payment but my order says unpaid or cancelled, why? |
4,668 |
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| What does it mean when an item says its for premium customers only? |
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| How can I tell if the item I want to buy is legit/permed or duped/unperm? |
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| Looking for more information on our Diablo 2 CD Keys? |
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| My item is not the one in the picture, what is the deal? |
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| How do I order Hardcore Ladder Items? |
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| You do not list any stats on an item I want, what will I get? |
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| Can I send cash payments to you? |
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| How do I use my custom item request ID? |
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| Is it safe to trade with accounts named "D2supplies" ? |
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| What happens if I order the wrong realm? |
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| How come you haven't price matched the site I submitted? |
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| I lost the password to my user account, how do I get it back? |
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| How come no one replies to my emails when I need help? |
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| What are customer referrals and how do I use them? |
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| My account is locked. Why? |
2,229 |
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| Do you guys have a list of ladder only items? |
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| The item I want is out of stock and has "Watch Item" next to it, what does that mean? |
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| Where did all the moded charms go like life, fhr, etc? |
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| How come sometimes the site has a white Interal Server Error page |
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